This Privacy Policy explains how Smart Tool Solution (“we,” “us”) handles information when you visit our website or contact us by email. We operate from New Brunswick, Canada, and aim to comply with applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
Information We Collect
Information you send us. If you email us, we receive your email address and the information you choose to include in your message. We use it to reply and manage the correspondence. We do not provide a public contact form.
Technical information. Our hosting and security services may process information such as IP address, browser and device details, pages requested, approximate location derived from IP address, timestamps and security logs. These records support site delivery, performance and protection.
Google Analytics via Site Kit. We use Google Analytics through the Google Site Kit plugin to understand website visits and engagement. Depending on consent and settings, Google Analytics may process pages viewed, engagement time, approximate geographic region, browser and device information, and online identifiers. We use its reports to understand overall website performance; we do not use Google Analytics to identify visitors by name. Google may process data according to its privacy terms.
Please do not email us sensitive personal, financial or medical information. We do not request it.
Cookies and Analytics
Cookies are small files stored on your device. Our website may use essential cookies or similar technologies for security and basic functionality. Optional analytics cookies and identifiers help us understand how the site is used.
Google Analytics. With your consent, we use Google Analytics through Google Site Kit to measure visits, pages viewed, engagement time, approximate region and device type. We generally review summary reports rather than identifying visitors by name. Analytics may process online identifiers and other usage data; its collection is not necessarily anonymous. Google’s privacy policy is available at https://policies.google.com/privacy. You can also use the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Amazon Associates. We participate in the Amazon Associates Program. When you follow our affiliate link to Amazon, Amazon may place or recognize its own cookies and similar identifiers to attribute referrals and qualifying purchases. We may earn a commission at no additional cost to you. Amazon controls its own technologies and explains its practices in its Privacy Notice.
Your choices. When you first visit the site, a cookie banner lets you accept or decline optional analytics cookies. You can change or withdraw your choice at any time through the Cookie settings tab on the site or on our Cookie Policy page, linked in the footer of every page. You can also manage or delete cookies in your browser settings. Declining optional analytics cookies will not prevent you from reading our content.
Consent implementation. Analytics cookies are subject to the choices recorded by our cookie consent tool, where consent is required. Essential website functions do not depend on agreeing to optional analytics cookies. If we change the analytics services or cookie practices we use, we will update this policy.
Third-Party Links and Services
Our content may link to third-party retailers, including Amazon, which have their own privacy policies. Our hosting provider and Google (as the provider of Google Analytics and Site Kit services) may process technical or usage information in connection with our website. Data may be processed outside your province or country under applicable service arrangements.
How We Use Your Information
We use information to respond to emails, operate and secure the website, troubleshoot problems, and analyze site visits and content performance using Google Analytics, subject to applicable consent requirements. We do not sell or rent visitors’ personal information.
Security and Retention
We use reasonable administrative and technical safeguards appropriate to the information handled, but no website or email system can be guaranteed completely secure. We keep email correspondence only as long as reasonably necessary for communications, recordkeeping or legal obligations. Technical logs and analytics information are retained according to the settings and retention periods of the services we use.
Your Privacy Choices and Rights
You may request access to or correction of personal information we hold about you, and you may ask about deletion or withdraw consent where applicable, subject to legal exceptions. You can also manage your analytics cookie preferences through the Cookie settings tab or our Cookie Policy page, or use your browser settings and the Google Analytics opt-out tool described above. Depending on your location and applicable law, you may have additional privacy rights. Email contact@smarttoolsolution.com for requests.
Children’s Privacy
This website is intended for a general adult audience. We do not knowingly solicit personal information from children under 13. If you believe a child has contacted us with personal information, please email us so we can review the request and take appropriate action.
Changes to This Policy
We may revise this Privacy Policy as our website, tools or legal requirements change. The date above indicates the latest update.
Privacy Contact
For privacy questions, consent requests or requests to access or correct personal information, email contact@smarttoolsolution.com. This is our sole public contact channel.